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Frequently asked questions
Answers to many common questions have been answered below.
These are the only categories we currently offer; however, we are in the process of adding more categories in the near future.
a. Mobile Phone, Tablet, Laptop or Desktop with a built in or external web camera.
b. Broadband internet connection.
Keep a watch on the website for the news.
All of our coaches are certified, experienced in their respective area of expertise and trained in live video training.
a. Close other video chat services that may be using your camera (E.g.: Google Hangouts, GChat, etc.).
b. Verify that you have a strong internet connection.
c. Restart your device
Email your suggestions at [email protected]
All you need is a place where you can make enough space to back away from your tablet, phone, computer or laptop and can see your full body on the device camera.
If the issue persists, try another device. Try to do a video call over Skype with a friend or family member to verify your device is setup and working properly. Please let us know at [email protected] for such conditions.
Please refer to Member Guidelines
You need to fill personal information, a small 30 second video for introduction, a professional picture, certification and availability etc. in the form.
Once you register and submit this form, 9zest team will get back to you within 2 business days.
However, if the user still does not show up for a scheduled session, please contact us at [email protected].